Changelog

Downtime can have a serious impact on your field operations.To help you stay on top of it, we're introducing a series of updates around a key feature: fault management. Find out how Hiboo is evolving to keep you one step ahead of potential issues.

Periodic summaries for proactive maintenance

Tracking every fault can be challenging, especially when running a large fleet. That's why we've set up faults summaries: you can now set up alerts to receive periodic summaries of faults by asset, based on severity. These summaries help you quickly spot equipment needing urgent attention, enabling you to prevent breakdowns, reduce downtime, and maintain uninterrupted operations.‍‍

A new fault view to set priorities when scheduling interventions

To streamline your interventions, Hiboo now offers a view of faults by equipment. Get a clear overview of faults by severity to easily identify at-risk assets. This feature helps you prioritize your actions, reduce downtime, and allocate resources where they’re needed most.

Mobile-ready faults

We know work doesn’t stop at the office. That’s why our fault summaries and reports are now optimized for mobile, allowing you to view and manage faults directly from your device while on the field.

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Following two years of close collaboration with our customers on data sharing, one thing is clear: sharing equipment data across organizational boundaries has become a strategic need, especially for rental companies. With Sharing, we enabled rental companies to provide their customers with valuable access to their data, but one limitation remained: the lack of control over the duration of sharing.

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After months of work, we're delighted to introduce Hiboo Connect, a simple, time-controlled way of sharing real-time equipment data.

A new era of collaboration between rental companies and contractors

Hiboo Connect is a highly useful service when several organizations work together on a site, or when part of the fleet is leased. Hiboo Connect makes this collaboration easier by connecting your fleet to partners fleets.

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Do you rent equipment? Offer your customers a premium service and stand out from the competition, while keeping control over the shared data.

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Do you run leased equipment? Gather data on your leased equipment and get a complete, central view of the fleet you run.

With the new Documents feature, Hiboo becomes the single source of truth for your equipment's documents, allowing you to access all essential information in one place. Whether it's your Periodic General Inspection (PGI) reports, maintenance logs, technical documentation, or any other document, Hiboo enables you to make them available to your teams directly on the equipment profile – saving time with a reliable and centralized source.

For equipment rental companies, decide whether to include these documents when sharing equipment data with your clients, and maintain control over what you share.

Since the launch of the new reports, your feedback has been very positive – but, the 90-day data history limit was restricting your analyses. Now, benefit from a 2-year data history to analyze long-term trends. This enhancement allows you to make more informed strategic decisions by analyzing emissions, hourly consumption, idle rates, and usage hours over an extended period.

We have always been committed to transforming fleet management with data and sustainability at the forefront – providing a new generation of fleet management software that makes data easy to collect, retrieve, and analyze.

Today, we are excited to share the next step in our journey: integrating AI-powered features to empower your fleet management with the same simplicity, reliability, and customer focus as our data collection and reporting tools.

This is just the beginning of an exciting journey, to build sustainable fleet management software. Without further ado, here are the first two features we are launching:

AI-assisted categorization

Classifying equipment is now faster and more accurate, reducing errors and saving time. The AI suggests the most relevant category based on the machine’s brand and model, streamlining your existing categorization process. This is a key step towards automating your fleet administration.

Automatic fault code translation by AI

Equipment fault codes are often reported in English by manufacturers, which can be challenging for non-English speaking field teams. This feature allows you to quickly understand and act on issues without manual translation. Simply check the report or the fault tab, with the original English description available if needed.

This feature is currently in Beta, if you want to try, please let us know!

Hiboo introduces "Segments" for optimal fleet management. Create flexible, customized groups based on machine information, such as brand or model.

How does it work?

• Create and manage groups of assets that meet your needs, so you always have the right data ready.
• Your segments update automatically as your fleet changes, keeping everything current without extra work.
• Save time setting up and focus more on analysis.

What's new for you?

Fleet segments let you instantly find relevant information with no need to manually filter each time. For example, to only view Utility Vehicles (UVs) or Light Vehicles (LVs) in a workspace with lots of units, simply create a segment that will be kept, for easy access and analysis anywhere in Hiboo.

We've redesigned alert management to bring you a unified experience so you can quickly set up your alerts and access all the information you need in one place.

Less time to set up, more time to take action

Creating and updating alerts is now simpler and faster. You no longer have to select devices one by one. Thanks to the introduction of advanced filters - including category, brand, favorites, and more - you can now quickly pick the devices you want to monitor, and set up alerts on all devices in the same category, for example.

All your alerts, now in one place

All incoming alerts are now centralized and accessible on your equipment's profile page, saving you the hassle of browsing between your mailbox and the app.

With this new feature you can:

• Access all alerts related to your equipment directly, via a new dedicated sub-tab on your equipment's profile page.
• View the latest alerts, so you don't miss out on any critical information.
• Stay informed continuously, with a built-in alert feed, without having to browse through different platforms.

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In our quest for simplicity and fluidity, we've improved the report usage experience by saving the filters applied to them. As you navigate between reports, filters and periods are preserved, eliminating the need to reapply them each time. For even greater fluidity, the period of the analysed report is directly applied to the equipment profile page opened from it.

• Analyze a section of your fleet from multiple angles: quickly switch from the Idle Rate report to the Usage Hours report deepening your analysis without wasting time.
• Zoom from a “fleet” view to an “equipment” view: quickly understand which equipment had a significant impact on fleet performance and the reasons for this impact. For instance, you may discover that anomalies have reduced usage duration in a day.

You can now keep the filters applied to reports visible, so you never lose sight of the part of your fleet under analysis. If you move from a report to another page in Hiboo, your filters will be lost.

In recent weeks, we've made several improvements to our reports, some subtle and some more significant, including two main features:

• The look up: the ability to zoom in on a data point to display the list of machines that contributed to it.
• The display, in the tooltip, of the number of machines taken into account, and the number of machines that were present during the period (and which meet your filters).

Look up, the list of equipment on the charts

Until now, reports provided an aggregated view of your data. Now, you can zoom in on one of these aggregated points to get the list of contributing machines. In just two clicks, you move from identifying a problem with your fleet (such as a high idle rate over a week) to the list of machines and their individual idle rates. This allows you to prioritize which machines to focus on, for example:

• Identifying machines that have had performance issues over a period.
• Identifying the list of machines that operated on a day they shouldn’t have.

Displaying the number of machines taken into account

Using data also means being able to assess how representative it is of your fleet at a given time. Now, you have access to this information when you hover over a data point! How does it work?

• We display the number of machines taken into account in a data point (for example, a point on a chart).
• We display the number of machines from your workspace present in the inventory for that period.

Only machines that have reported the metric presented in the report and were present during the visualized period are considered.

Creating and updating alerts is now faster and more efficient thanks to the quick selection of equipment based on filters such as category, brand, favorites, company, model, source, zone, or custom fields – already present on other pages of the application. Until now, creating and updating alerts was tedious and time-consuming because equipment had to be selected one by one. Solving this issue enhances the overall user experience and ensures that users can create and update their alerts efficiently.

The Usage Hours report has been revamped, concluding the redesign of Hiboo reports. It focuses on usage hours per day of use. What is now possible:

• An overview of the evolution of usage hours (per day of use) by month or year, as well as a summary since the start of the year, month, and week.
• Exploration of usage hours over the last 90 days, and analysis of the relationship with the days of use.
• With this new report, you can now answer whether your fleet has been used correctly and whether it has been sufficiently utilized over the period.

The Carbon Emissions report has been updated and joins the Idle Rate and Hourly Consumption reports in this new design. Hiboo reports are becoming more harmonized and thus easier to use. What you can now do:

• Get an overview of the evolution of CO2e emissions by month or year, along with a summary from the start of the year, month, and week.
• Users can choose the period and frequency at which they want to view their data to identify areas for improvement.
• Easier and more precise filtering on the fleet.
• Charts and tables can be exported.

Over the past year, we've explored the value of reports. The findings are clear: reports significantly benefit our clients, and analytics are key to addressing operational challenges. User feedback has highlighted the importance of enhancing both the user experience and performance of reports. Thus, Hiboo is ushering in a new era for reports, promising a smoother, simpler experience with performance four times faster.

• A summary of idle rate changes or hourly consumption by month or year, along with a year-to-date, month-to-date, and week-to-date overview.
• Users can select the period and frequency to view their data, helping identify areas for improvement.
• Easier and more precise filtering options for the fleet.
• Charts and tables can be exported.